UNION OF NATIONAL DEFENCE EMPLOYEES

We represent the civilian staff that support Canada’s National Defence. Our union consists of a wide variety of professions, such as labourers, trades, technicians, administrative personnel, ship's crews, computer programmers and more.

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  • Having Pay Issues?

    We truly regret to hear that you are experiencing pay issues because of the Government of Canada’s catastrophic pay system transformation. It is unacceptable that you are experiencing this negative impact on your pay. The accuracy of your pay and resolution of any pay issues is the sole responsibility of the Department of National Defence. As a first step you should contact the HR Connect by telephone on 1-833-747-6363. YOU MUST REQUEST A PAY ISSUE CONSULTATION YOU WILL BE CONTACTED WITHIN 5 BUSINESS DAYS TO SET UP AN INITIAL APPT HR Connect has a dedicated team to assist you in understanding your pay issues, to act as a liaison/advocate with the Phoenix Pay Center and to follow up on your case until it is resolved. NOTE: If you are a retiree, you too can access the services of HR Connect. DND continues to have a responsibility to you after you have left the Department. DND remains responsible for ensuring a positive transition to retirement as it relates to your pay and pension. It is important that DND be aware of your pay issues as a first point of contact as they are taking their responsibility for your pay seriously and have dedicated significant resources to accomplish this. If after you have contacted the HR Connect team and are still unable to resolve your pay issue you are strongly encouraged to contact UNDE again at payissues@unde.org and we will escalate your pay issue(s) to the DND Compensation team who have other resources to expedite the issue. NOTE: For pay file triage, the files are reviewed in the current order, both at the Pay Centre and in the Federal Gov’t Departments. Category 1: No Pay Category 2: Dollar value threshold Category 3: Termination with Severance Category 4: Non-active employees Category 5: Length of time
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    • Grievances

      We can help when you’re having issues in your workplace. Learn about the process and how we can help you.

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    • Education

      Local identify the needs of the membership and choose modules accordingly. Get details.

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