Module 5 – Proactive Workplace Strategies (6 hours)

Objective - By the end of this module, participants will be able to:

• Define consultation;
• Describe confrontational and co-operative tactics;
• Identify the Union's role in joint programs and co-development;
• Describe problem-solving techniques;
• Identify problems facing UNDE members today; and
• Describe various methods for dealing with employer representatives.